FAQ

We are open from Wednesday to Friday from 4:30 p.m. and on Saturday and Sunday from 2:30 p.m.

The central bar area is 18+ only. However, children and young people are welcome in the karaoke boxes as long as they are accompanied by at least one person with legal guardianship or parenting authority (with a written parenting mandate). Young people aged 16 and over are allowed to stay in the karaoke boxes until midnight, even unaccompanied.

No, but we offer crispy Japanese crackers. If you want to eat, there are many delicious restaurants (Thai, sushi, burritos and more) right outside our doorstep. You can even bring take-out and eat it around the central bar area. However, food is not allowed into our boxes (except cakes and our Japanese crackers).

You can bring food but you can only eat it in the central bar area, not in the boxes. You cannot bring drinks (you know, we are a bar). We charge prices from our bar menu (or comparable) for drinks you bring with you.

Yes, you can – in writing to [email protected]. For the Fuji room and the Pagoda room, if you cancel your karaoke box booking more than 10 days before the booking begins, we will refund the full amount minus a €5 processing fee to your original payment method. For all other rooms, if you cancel your karaoke box booking more than 72 hours before the booking begins, we will refund the full amount minus a €5 processing fee to your original payment method. Unfortunately, we cannot refund karaoke box bookings that are canceled within 10 days of the date of your booking for Fuji and Pagoda and within 72 hours of the start of your booking for all other rooms. You can cancel ordered bar carts until 1:00 p.m. on the day of the reservation. There is also a €5 processing fee here.

Yes, but for the Fuji room and Pagoda room, booking changes are only possible more than 10 days before the date of the booking and for all other rooms, booking changes are only possible more than 72 hours before the booking begins, otherwise we cannot change bookings (see also “Can I cancel my karaoke box booking?”)

You can bring 1-2 more people than the number of people specified for the box. If there are more than two additional people, it becomes too cozy.

We understand that when you are having fun a glass or two might break, no problem. For damage that goes beyond the norm (to electronics, furniture, etc.) we charge the costs (material + craftsmen) for replacement and repair. For severe glass breakage and dirty rooms, we charge a cleaning fee of 50 EUR which will be added to your invoice.

We have over 80,000 songs to choose from in multiple languages. You can find a complete song selection here: https://singa.com/en/songs

Our address is: Atelierstraße 14, 81671 Munich.

From Ostbahnhof, follow the signs to Friedenstraße or Werksviertel. After exiting the station, turn right towards Werksviertel. Our entrance is on the ground floor of Werk3, opposite from Khanitta, Sucukeria, and the Kiosk. Werk3 is right next to the Umadum Ferris wheel, which is visible from almost all of Munich, and our building is neon orange.

Yes we are! Speak to the host at the entrance or ring the bell and we will come get you. Access: Down the elevator and then ground level entrance. All of our rooms are barrier-free with 98cm wide doors and no floor changes.